FAQ

Does Photobook Designer have Mac version

Yes.

Photobook Designer supports Intel CPU and OS X10.4 or later.

Having problem in uploading files

Select [Send Order via Mail], then contact us for further instruction.

Any questions, please contact us service@photobook.com.tw

System requirement

PC:
OS:windows 10、8、7
Disk space:2GB
RAM:768MB


MAC:
Mac OS 10.4.5以上
Disk space:2GB
RAM:1GB

What file format Photobook Designer support

Photobook Designer supports RGB JPG, Grayscale JPG, RGB TIFF, Grayscale TIFF, PNG.

File upload is very slow

Uploading time will effect by quantity of pages and pictures in your project and bandwidth at your place.

If uploading file is extremely slow, please choose [Order Offline].

Could I modify content after using [Wizard]

Of course.

You still have ability to modify any content like size/position of pictures or text, changing pictures / text and others.

Does Photobook Designer support CMYK pictures

No.

Since PHOTOBOOK prints all products with 6 colors printing, Photobook Designer only support RGB files.

Could I save Page Styles

Yes.

Click   at righ-hand side of [Page Styles] and choose [Save Left Page as Pages Styles] or [Save Right Page as Page Styles].

Could I send you PDF file

Yes.

If you prefer using Photoshop or InDesign, contact us first.

Then we will offer blank temples with specific product and user guide to convert to PDF.

How to place an order

It is easy, just click   and system will lead you step by step to finish order process.

How to apply a frame to a picture

In frame section at bottom of software, just drag-and-drop a frame to a picture you prefer.

How to add fonts

Photobook Designer loads all fonts from your computer system.

If you would like to add fonts, please go to [Control Panel] --- [Fonts] in system

How to expect printing results

Review soft proofing on screen.

Choose [File] -- [Create Proofs] to review HIGH RESOLUTION pdf.
Output Format: Multi-Page Proof
Pages: All

Enlarge 200% to review your pictures in Acrobat Reader.

NOTE: It doesn't mean you will get exactly printing results and color you see on screen.

How to add pictures

Just drag-and-drop a picture to anywhere of page.

How to add or remove picture box / text box

Click  insert pic and insert text  to add a picture box and text box on current page.

First select a picture or text box you prefer to remove (press Shift for multi selection) and press [delete] on keyboard.

 

How to add backgrounds

Select a background in backgrounds section at bottom of software, then drag-and-drop a background you prefer to any place on current page.

How to apply Page Styles

Select a page style in Page Styles section at bottom of software, then drag-and-drop it to current page.

How to rearrange pages

select [Page] --- [Rearrange Pages] to arrange page sequence you prefer.

Could I add pictures on Cover

Yes.

You could add lots of picture and text boxes as many as you want on Front Cover / Back Cover.

What do I do if I don't know how to design a book

1. Don't worry, [Wizard] will assist you.

Just choose book style you prefer and what pictures you would like to put in this book, Wizard will take rest of them. After that you still have ability to modify any contents.

 

2. We provide numbers of templates (predesign book), just fill in pictures and text.

PRE-DESIGN BOOK

Could I adjust size or position of picture box

No problem.

With Photobook Designer you could adjust any contents such as picture, text, frame, size.... It is 100% design freedom and there is no limitation.

Could I insert pages

select [Page] --- [Insert].

Some products contain 160 pages in maximum.

Make a picture as backgrounds

Drag-and-drop a picture into current page, then right-click it and select [Fit]---[Fit To Page] or [Fit To Spread].

How do I select a product type

When you create a new project, you are requested to select a product type.

Once a project is created, you might NOT able to change book type.

Order process is completed and how to upload files

Once payment is completed, return Photobook Designer and choose "Upload Order". Press "Continue" to upload files to our ftp site.
※It may take 1-2 hours depends on your internet condition and file size.



Are my files secure

All files are encrypted during uploading and no one could decrypt but us.

Error message pop-up while uploading

Please check your internet access and make sure you have no problem connecting to other web sites.

If still have problem during uploading, don't hesitate to contact us.

What resolution is required each picture

We recommend that resolution of each picture reaches 250DPI above to obtain best printing quality.

Photobook Designer will check picture's resolution one-by-one and will inform you if one of them is blow 240dpi.

Please don't ignore this warning. Try to scale down the size of picture box or replace with another picture.

How to adjust trim size of picture

Double click on picture and will pop-up a window to trim picture.

Does empty picture box / text box be print in book

No.

However we suggest you to remove EMPTY picture boxes and text boxes.

Before sending order, Photobook Designer will check file and display warning if happened.

Could I change book size before sending an order

With Photobook Designer, you could change book size or type any minute you want before sending an order.

Click  [Change Product], alternative books will display and choose one.

What does red frame mean

Red frame indicate ACTUAL SIZE (FINAL SIZE) of product.

Important content of picture and text are at least 3mm away from red frame.

What size of MB does a picture need

It depends on size of picture box.

Photobook Designer will display warning if picture resolution is under 250DPI, please don't ignore warning.

How to upload files

Start Photobook Designer and select "Open an Existing Project"
sendfile EN

 

Choose the project you need to upload and click "Send Files" to start uploading.

Once upload is completed, pop-up message is appeared.

 

tw台灣 (中文)
$ TWD
hk香港 \ 新加坡 \ 馬來西亞 (中文)
$ USD
globalGLOBAL (English)
$ USD