We have problem in uploading files
Place an order online and select [Send Order via Mail], then contact us for further instruction.
Any questions, please contact us firstname.lastname@example.org
How to add fonts?Photobook Designer use all fonts from your computer system. If you would like to add fonts, please go to [Control Panel] --- [Fonts] in system
What file format Photobook Designer supportRight now Photobook Designer supports RGB JPG, Grayscale JPG, RGB TIFF, Grayscale TIFF, PNG.
How to place an order?It is easy, just click and system will lead you step by step to finish order process.
What does red frame mean?
Red frame indicate ACTUAL SIZE (FINAL SIZE) of product.
Important content of picture and text are at least 3mm away from red frame.
Could I save Page Styles?Yes.
click at righ-hand side of [Page Styles] and choose [Save Left Page as Pages Styles] or [Save Right Page as Page Styles].
Does empty picture box and text box be print in book?
No. However we suggest you to remove EMPTY picture boxes and text boxes
Before sending order, Photobook Designer will check file and display warning if happened.
What should I do if picture doesn't fit picture box?Right-click this picture box and select [Fit] --- [Fit Box To Picture]
Could I add pictures on Cover?
You could add lots of picture and text boxes as many as you want on Cover.
How to rearrange pages?select [Page] --- [Rearrange Pages] to arrange page sequence you prefer.
Could I insert pages?
select [Page] --- [Insert].
Maximum page is 160.
Does Photobook Designer have Mac version
Photobook Designer supports Intel CPU and OS X10.4 or later.
make a picture as backgroundsDrag-and-drop a picture into current page, then right-click it and select [Fit]---[Fit To Page] or [Fit To Spread].
Do I need to convert pictures to CMYK?
Use those pictures directly from camera memory card.
Could I change book size before sending an order?
With Photobook Designer, you could change book size or type any minute you want before sending an order.
Click [Change Product], alternative books will display and choose one.
How to add pictures?Just drag-and-drop a picture to anywhere of page.
Does color perform on paper will be the same as I see on screen?Color is a complex knowledge, especially Printing contents CMYK as well as Screen contents RGB. Unless you have a professional screen such as EIZO / BARCO and calibrate it regularly, the color difference is expected.
What do I do if I don't know how to design a book?
1. Don't worry, [Wizard] will assist you.
Just choose book style you prefer and what pictures you would like to put in this book, Wizard will take rest of them. After that you still have ability to modify any contents.
2. We provide numbers of templates (predesign book), just fill in pictures and text.
How to apply Page Styles?Select a page style in Page Styles section at bottom of software, then drag-and-drop it to current page.
How to add backgrounds?Select a background in backgrounds section at bottom of software, then drag-and-drop a background you prefer to any place on current page.
Could I send you PDF file?
If you prefer using Photoshop or InDesign, contact us first. Then we will offer blank temples with specific product and user guide to convert to PDF.
Could I modify content after using [Wizard]
You still have ability to modify any content like size/position of pictures or text, changing pictures / text and others.
Are my files secure?All files are encrypted during uploading and no one could decrypt but us.
Mac OS 10.4.5以上
How to expect printing results?
Review soft proofing on screen.
Choose [File] -- [Create Proofs] to review HIGH RESOLUTION pdf.
Output Format: Multi-Page Proof
Enlarge 200% to review your pictures in Acrobat Reader.
NOTE: It doesn't mean you will get exactly printing results and color you see on screen.
Does photobook perform same color in different period?We calibrate press machine every morning before start printing however lots of factors effect color consistency, slightly color different is expected.
Could I use CMYK picture in Photobook Designer?No. Photobook Designer only support RGB files..
How do I select a product type?
When you create a new project, you are requested to select a product type.
Once a project is created, you might NOT able to change book type.
What resolution is required each picture?
We recommend that resolution of each picture reaches 250DPI above to obtain best printing quality.
Photobook Designer will check picture's resolution one-by-one and will inform you if one of them is blow 240dpi. Please don't ignore this warning. Try to scale down the size of picture box or replace with another picture.
Error message pop-up while uploading。
Please check your internet access and make sure you have no problem connecting to other web sites.
If still have problem during uploading, don't hesitate to contact us.
File upload is very slow。
Uploading time will effect by quantity of pages and pictures in your project and bandwidth at your place.
If uploading file is extremely slow, please choose [Order Offline].
Does photobook perform same color as real-prints (silver-halide)?
Unfortunately color performance and feels are totally different.
We print high quality photobooks with 180 LPI and it is different to Silver-Halide.
How to apply a frame to a picture??In frame section at bottom of software, just drag-and-drop a frame to a picture you prefer.
How to add or remove picture box / text box?
Click and to add a picture box and text box on current page.
First select a picture or text box you prefer to remove (press Shift for multi selection) and press [delete] on keyboard.
What size of MB does a picture need?
It depends on size of picture box.
Photobook Designer will display warning if picture resolution is under 250DPI, please don't ignore warning.
How to share my projects?Click "share" at bottom left corner and select one of social websites or email to spread your works.
Order process is completed and how to upload files?
Once payment is completed, return Photobook Designer and choose "Upload Order". Press "Continue" to upload files to our ftp site.
※It may take 1-2 hours depends on your internet condition and file size.
Could I adjust size or position of picture box?
No problem. With Photobook Designer you could adjust any contents such as picture, text, frame, size.... It is 100% design freedom and there is no limitation.