TOP 10 FAQs
How to upload files?
Start Photobook Designer and select "Open an Existing Project"
Choose the project you need to upload and click "Send Files" to start uploading.
Once upload is completed, pop-up message is appeared.
How do we bind photobooks?
Classic Hardcover: Sewn in the middle of the fold to create 12-page booklets, which are then sewn together to create the book block.
Luxery Hardcover: Side sewing gives you strong binding and pages aren't possible to fall out.
Softcover: Portable, durable and affordable, there books are perfect to share friends and family. Same quality and material with hardcover books.
Send multi projects in one order
Yes, you could save shipping fee via sending different projects in one order.
Select "Add To Shopping Cart" during "Order" process. Once you have more than 2 projects in shopping card, just click "Complete Order" in shopping card. It will send all un-order projects one time.
Met an error message while uploading
Send us via free file hosting site.
Placing an order online then select "Send Order Via Mail".
ZIP photobook file folder (Order_xxxxxxxxxxxxxxxxxxx) and upload to file hosting site. Email us SHARE LINK with order email.
How to order a photobook?Click "Order" then fill in necessary information to finish an order. In addition, you are request to upload files after sending an order.
Difference between Hardcover and Softcover?
Hardcover is made of 2mm cardboard for cover and sewing for book block.
Softcover use 250 pound thick paper for cover which glue to all pages.
How to upload files once place an order
Once payment is completed, return to Photobook Designer and choose "Upload Order". Press "Continue" to upload files to our ftp site.
※It may take 1-2 hours depends on your internet condition and file size.
**Due to it is a overseas order, we DON'T recommend to choose "Send Order Via Mail"
When will I receive books once placing an order?Your books will be delivered in 8 days once we received your order and payment.
Difference between Gloss, Matte and Linen.Gloss ─ Enhance lightness, contrast of pictures and has reflection on surface.
Matte ─ Wouldn't reflection on suface, and has lower lightness and contrast of pictures than Gloss.
Linen ─ Has same feature as Gloss and also hase Linen texture on surface, which could be felt at specific angle.